Virtual outpatient appointments

At the beginning of the COVID-19 pandemic, it was necessary for our hospitals to deliver virtual clinics. The four acute trusts worked collaboratively to quickly put new digital systems in place. 

The joined-up approach to using video consultations for scheduled clinic appointments received great feedback from staff and patients.

More than 14,800 virtual clinics were delivered between April and June 2020, totalling more than 6,000 hours. This made sure patients got the best possible advice and support from their homes at an unprecedented time.